STORE POLICY

General terms & conditions

 

Dalmanys vof 
Daal 14, 3790 Sint-Martens-Voeren, België 
+32 470742645 
BE0713515370 

Article 1: General provisions  

The e-commerce website of The House of DALMANYS, a vof with registered office in 3790 Sint-Martens-Voeren. Daal 14, België VAT BE0713515370, offers its customers the possibility to purchase the products from their webshop online.  

These General Conditions (“conditions”) apply to every order placed by a visitor to this e-commerce website (“customer”). When an order is placed on the The House of DALMANYSweb shop, the Customer must explicitly accept these conditions, with which he agrees to the applicability of these terms and conditions, with the exclusion of all other conditions. Additional terms and conditions of the customer are excluded, except if these have been accepted in advance by the The House of DALMANYS in writing and explicitly.

 

Article 2: Price  

All prices are expressed in EURO, always including VAT.  

The indication of price only refers to the articles as described verbatim. The accompanying photos are decorative and may contain elements that are not included in the price.

 

Article 3: Offer  

Despite the fact that our webshop is composed with the outmost care, it is still possible that the information provided is incomplete, contains material errors, or is not up-to-date. Obvious mistakes or errors in the offer do not bind Dalmanys vof. 

If the customer has specific questions about sizes, colors, availability, delivery term or delivery methods, we request the customer to contact our customer service in advance via connect@dalmanys.com.  

Article 4: Online purchases Order procedure webshop. 

Select the desired item and enter the quantity. You can continue shopping on our webshop and add articles. Your purchases are listed in the shopping basket. To complete your order go to your shopping basket and click on “add to shopping cart”  

The House of DALMANYSis entitled to refuse an order due to a shortcoming of the customer with regard to the order in which the customer is involved.

Article 5: delivery and execution of the agreement  

As soon as you have placed and paid for an order.

Article 6: Privacy  

The House of DALMANYS respects Belgian law with regard to the protection of private life and the processing of personal data. The personal data you provide will only be used for the following purposes: processing orders, sending newsletters, marketing and / or advertising purposes. You have a legal right to inspect and correct your personal data. Subject to proof of identity (copy of identity card), you can obtain the written notification of your personal data via written dated and signed request to Dalmanys vof, Daal 14, 3790, Sint-Martens-Voeren, België, connect@dalmanys.com. If necessary, you can also ask to correct the data that is incorrect or incomplete.  

You can also oppose the use of your data for direct marketing free of charge. To do this,  

We treat your information as confidential information and will not pass on, rent or sell it to third parties. Your data will only be passed on to the shipping company for the delivery of your order.

 

Article 7: Use of cookies  

During a visit to our website, “cookies” can be placed on the hard disk of your computer. A cookie is a text file that is placed by the server of a website in the browser of your computer or mobile device when you consult a website. Cookies can not be used to identify people, a cookie can only identify a machine.  

You can set your internet browser in such a way that cookies are not accepted, that you receive a warning when a cookie is installed or that the cookies are subsequently removed from your hard drive. You can do this via the settings of your browser (via the help function). Keep in mind that certain graphic elements can not appear correctly, or that you will not be able to use certain applications.  

Article 8: Adverse validity - not renunciation  

If any provision of these terms and conditions is declared invalid, illegal or void, this will in no way affect the validity, legality and applicability of the other provisions.

 

Article 9: Change of conditions  

These conditions are supplemented by other conditions that are explicitly referred to, and the general sales conditions of The House of DALMANYS. In case of contradiction, these conditions prevail.

 

Article 10: Evidence 
The customer accepts that electronic communications and backups can serve as proof. Article 14: Applicable law - competent court  

Belgian law applies, with the exception of the provisions of private international law on applicable law and with the exception of the Vienna Convention on international sales agreements concerning movable property. Unless the customer is a consumer, only the courts of the district of Tongeren are competent in any disputes.  

 

 

CUSTOMER CARE

We pride ourselves on delivering beautiful long lasting quality products. For the rare occasions we fall short, we have the 100% happiness guarantee.   However, if you're still unhappy with our service, we'd like to hear that from you.